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TERMS OF REFERENCE
Title: FULL TIME – Outreach Field Worker- Arabic Speaker
Location: RI Istanbul Bağcılar office and any other location in Istanbul for outreach activities
Reporting to: Outreach Team Leader
Duration: 12 months
Starting date: ASAP
ABOUT Relief International
Relief International (RI) is a leading non-profit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
RI includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RIEurope. Under our alliance agreement, we operate as a single, shared management structure. RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Türkiye, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities.
RI employs 7,000+ staff and auxiliary workers
97% of staff are local nationals
We only have some 90 ex-pat staff out of 7,000+
RI spent $150 million in 2019 on our programs
RI invests in four broad program sectors: Economic Opportunity, Education, Health, and Water, Sanitation and Hygiene. We design our programs to incorporate The RI Way: local participation, integrated programming, the development of civic skills, and complementary partnerships including with local NGOs, governments, and the private sector. RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change.
Relief International is looking for an Outreach Field Worker to support the outreach and awareness activities in Istanbul. Under the direct supervision of the Outreach Team Leader, the Outreach Field Worker will be working within the community, liaising with relevant local authorities, including municipalities, and local organizations to reach and identify people in need of the services offered by RI or other external service providers. The Outreach Field Worker will also help in raising community awareness on health, disability and inclusion topics.
Key Responsibilities and Duties
Case identification and referrals:
• The field workers will be working within the community to reach the most vulnerable community members, with a focus on people with disabilities and linking them with the RI’s services.
• Conducting screening to identify persons with disabilities
• Engaging with relevant stakeholders to introduce RI activities and fill field visit reports
• Support the RI’s case managers and center specialists as requested
• Support the feedback and complaint mechanism of RI Awareness raising, social and community-based activities
• Support the community-based awareness and social activities on a variety of topics including disability, inclusion and health
• Implement and facilitate the community awareness raising and social activities and events as directed by the Team Leader and the program team
• Support the RI Istanbul DVC team upon request
• Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
• Consistent with RI’s safeguarding and protection policies, ensure your job-related activity and practice is compliant with safeguarding standards.
Experience and skills required for the role
• Fluency in Arabic and one of the following is required; English or Turkish.
• Bachelor’s Degree or Secondary Education with relevant work experience
• Work experience with people with disabilities is desired.
• Proficient in Microsoft Office tools, including Excel, Word, and Outlook.
• Fair understanding of the refugees’ context in Türkiye
• Good communication skills
• Active team player
Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:
All RI staff, volunteers and interns must adhere and respect this values.
All Relief International members (staff, volunteers and interns) are committed to the RI policies such as,
RI Code of Conduct, Child Protection Policy, Reporting Conflict of Interest, Reporting Misconduct,
Reporting Sexual Exploitation and Abuse. All new comers are expected to adhere to all these policies.
Disclaimer Clause: This job description is not an exhaustive list of the skills, effort, duties and
responsibilities associated with position.
How to Apply
In case you meet the requirements and that you are interested in the position, please send your CV and Cover Letter in English in addition to three professional references to provided in firstname.lastname@example.org before September 21, 2023, stating in the subject “Outreach Worker – Arabic Speaker “
Note: Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, religion, age, sexual orientation, national or ethnic origin, disability, marital status, or any other protected group in the locations where we work.
If needed, Relief International will submit a work permit application on behalf of the selected candidate after the job offer is accepted – Failure to provide the required documents or rejection of a work permit application by the Government of Türkiye will result in the employment offer being rescinded
Due to limited resources, only short-listed candidates will be contacted.
RI TÜRKİYE CANDIDATE PRIVACY NOTICE
This Privacy Notice was drafted by Relief International Türkiye (“RI Türkiye”) as a data controller in accordance with Article 10 of the Turkish Law No 6698 on the Protection of Personal Data (“Law”) and the Communiqué on the Principles and Procedures in Conforming with the Obligation to Inform.
On the legal bases referred to in Article 5/f processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.” RI Türkiye shall process your name-surname, e-mail address, mobile phone, references, and CV/resume personal data for carrying out selection and placement processes for job candidates, and transfer them to third party suppliers through your applications to published RI Türkiye job ads via employment agencies or sending your CV/resume to RI Türkiye directly by wholly or partly automatic means. Additionally, RI Türkiye is going to get in touch with your references assuming that all obligatory information is given, and consents are obtained by your side about sharing their personal data with RI Türkiye.
You may submit your requests to RI Türkiye under Article 11 of the Law concerning the rights of the data subject in accordance with the Communique on the Procedures and Principles of Application to a Data Controller.
For more information please click here.
Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.
All staff are expected to abide by our Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.